FAQs


Sales Tax
Q: Will I be charged sales tax?
A: Sales tax is only collected on orders shipped to addresses in the state of Texas.

Cleaning and Care

Q: How should I care for my jewelry?
A: Our jewelry offered is delicate and should be cared for accordingly. To extend the life of your jewelry, please follow these steps:

  • Take off your jewelry before showering, applying lotion or perfume, exercising and washing dishes.
  • When storing your jewelry, lay it flat to avoid scratching and make sure necklace clasps are closed to avoid tangling.
  • To remove tarnish from silver or plated jewelry, please use a jewelry polishing cloth. For sterling silver, you can use an anti-tarnish polish such as Tarn-X and follow the instructions on the bottle.
  • To clean your diamond jewelry, gently scrub it using a soft toothbrush with warm water and dish soap.

Packaging

Q: My jewelry purchase is a gift, is gift wrapping available?
A: Every purchase from AliciaDuque.com is delivered in a high-quality jewelry gift box with a bow.



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